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#User Onboarding Software
Increase retention with a code-free user onboarding software
Show new users how your product works and lead them to success.
Product
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EN
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A smooth user onboarding journey starts with a clear introduction to your product, and that's exactly what UserGuiding’s Product Tour feature delivers.
As a powerful component of our user onboarding software, these interactive walkthroughs guide new users step-by-step through your product’s key functions without overwhelming them.
A smooth user onboarding journey starts with a clear introduction to your product, and that's exactly what UserGuiding’s Product Tour feature delivers.
As a powerful component of our user onboarding software, these interactive walkthroughs guide new users step-by-step through your product’s key functions without overwhelming them.
User onboarding should never leave new users guessing about what to do next. That’s where Onboarding Checklists from UserGuiding’s user onboarding software come into play.
These customizable, goal-oriented task lists help users stay on track by providing a clear roadmap of what they need to complete to get started.
User onboarding should never leave new users guessing about what to do next. That’s where Onboarding Checklists from UserGuiding’s user onboarding software come into play.
These customizable, goal-oriented task lists help users stay on track by providing a clear roadmap of what they need to complete to get started.
Effective user onboarding goes beyond guidance—it requires understanding.
With In-App Surveys built into our user onboarding software, UserGuiding lets you capture real-time feedback right inside your product during the onboarding phase.
Effective user onboarding goes beyond guidance—it requires understanding.
With In-App Surveys built into our user onboarding software, UserGuiding lets you capture real-time feedback right inside your product during the onboarding phase.
Every user learns at their own pace, and sometimes, they want answers without reaching out for help.
UserGuiding’s Knowledge Base is a key element of our user onboarding software, allowing you to create and serve contextual help articles directly inside your app, right when and where users need them.
Every user learns at their own pace, and sometimes, they want answers without reaching out for help.
UserGuiding’s Knowledge Base is a key element of our user onboarding software, allowing you to create and serve contextual help articles directly inside your app, right when and where users need them.
After significant research and extensive testing into onboarding products for our new SaaS product, we decided on UserGuiding after understanding their product to be the best out of the bunch. With AI chatbot integration, seamless checklists, and significant segmenting, they blew the competition out of the water.”
We had a free version of Pendo, but could foresee great costs on scaling up, so we had to find an alternative to match our budget and needs.“
The plan with the required features in Pendo.io was too high for our organization. As we have a small userbase for the dashboard, UserGuiding was perfect for us. It provided all required features in very less price when compare to Pendo.“
UserGuiding offers a more straightforward, no-code solution with essential features like in-app guides, AI Assistant, and Product Updates. It’s more affordable, easier to use, and designed for teams seeking efficient onboarding and product adoption without the complexity of advanced customization and integrations found in Userflow.
UserGuiding is a true no-code platform, allowing any team to create in-app experiences like Guides, Checklists, Resource Centers, and Surveys without relying on technical teams. It also offers additional features, such as a built-in Knowledge Base and AI Assistant, at a more affordable price point, starting at $69/month. While Pendo focuses primarily on analytics, UserGuiding delivers a simpler, cost-effective solution ideal for small to mid-sized businesses looking for automated onboarding and self-service tools.
UserGuiding provides more comprehensive and up-to-date features that are crucial for self-service product adoption and new user onboarding, like AI Assistant, Product Updates, and Knowledge Base hosting. Compared to Userpilot, it’s more cost-effective, easier to navigate, and perfect for teams wanting powerful onboarding without unnecessary complexity.
UserGuiding is simpler, more affordable, and offers more in-app features like an AI Assistant and Product Updates, which Appcues doesn’t have. It’s designed for teams that need results without complexity or high costs. Perfect for small to mid-sized businesses looking to streamline onboarding.
Yes, UserGuiding can be integrated with other platforms. It offers native integrations with tools like Salesforce, GoogleAnalytics, Segment, and Amplitude, as well as webhook support (both outgoing and incoming) to connect with a variety of platforms for customized workflows.
UserGuiding is not good for native mobile applications, desktop applications, or companies looking for a self-hosting option. Other than that, UserGuiding is a very versatile tool that can accomplish anything that has to do with web app user experience.
UserGuiding is a no-code user onboarding software for creating interactive onboarding experiences, self-service support tools, customer feedback, and product communication. It helps businesses engage users, improve adoption, and streamline support with features like guides, resource centers, AI agents, and in-app surveys. Perfect for SaaS teams looking to enhance user engagement and satisfaction effortlessly.
Effective use cases of user onboarding software include:
Best practices for personalizing user onboarding experiences are:
User onboarding software like UserGuiding boosts product activation rates by guiding users step-by-step with interactive walkthroughs, reducing initial learning friction. It highlights essential features immediately via targeted tooltips, employs onboarding checklists to clearly define user actions, leverages segmentation to provide personalized experiences, and uses in-depth analytics to optimize and refine the onboarding journey continuously.
For small B2B tech companies, user onboarding software pricing varies significantly. UserGuiding offers budget-friendly subscription plans with scalable options ideal for growing teams. Competitors like Appcues and Intercom often have higher entry costs targeting larger enterprises, while platforms such as Chameleon and Userpilot offer tiered pricing that can quickly become expensive with more advanced features. UserGuiding provides the best value with a balanced combination of affordability, essential features, and transparent pricing suited for smaller B2B tech firms.
User onboarding tools like UserGuiding decrease time-to-value (TTV) by simplifying initial user interactions through guided walkthroughs, clearly outlining key product features using interactive checklists, and personalizing onboarding paths based on user needs. They proactively address user confusion via contextual tooltips and tutorials, streamline user setup processes, and continuously optimize onboarding flows through analytics, enabling users to quickly realize product value.
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We had a significant problem engaging our users on our platform and making it clearer in terms of user experience. The user guiding tours have been life-changing, as well as the other possibilities the tool offers, such as the knowledge base, AI chat, and more.”